Our vision is to set new standards in ethical surveillance and apply our knowledge, experience and technology in expert video analysis delivering true and accurate evidence to the courts every time.
We are a trusted and highly experienced organisation operating in the covert surveillance and video evidence analysis arena’s with over thirty years hands-on experience. Lumina was born with a fresh approach from the bringing together of two successful specialist companies, combining expert skills and resources to deliver an unparallelled service to our clients. Instructed by both defendant and claimant law firms, insurers and self-insured organisations, Lumina’s standards, business protocols and highly experienced team enable Lumina to deliver the true picture every time.
Our ethos being “If there is no question to be answered, then no question can be asked”. This runs throughout our organisation, process and protocols all the way to the witness stand, meaning Lumina’s execution, delivery and evidence presentation can be relied upon.
Lumina forge long lasting partnerships with our clients to work as one team, acting with integrity, delivering the truth, the facts and compelling evidence every time. In an unregulated industry our many returning clients agree that the working partnerships only ever serves to strengthen their case.
Lumina pride ourselves with the testimony we receive from our clients, see here And it is our goal to ensure all clients receive service excellence every time. Contact us to discuss further and find out more, or sign up to one of our Insight Training days.
Evidence from any expert can only be relied upon if that evidence will withstand legal scrutiny. Regardless of our instruction be it claimant or defendant, our evidence is the same, a true, accurate and provable account.
We are unique in the industry in that we are instructed by both claimant and defendant law firms and alongside our video evidence gathering service we also conduct peer review analysis of surveillance work from other organisations. Either prior to serving, upon receipt or in flow cases to ensure that it meets the standards required for presentation in court and subsequent counsel scrutiny.
We have the experience, skillset and technology to work with you to deliver the facts, giving you the confidence in case progression.
Our people and culture form the backbone of our business. Our commitment to honesty and the willingness to simply ‘do what is right’ is a differentiator from the rest of the industry. Our team at Lumina undergo extensive selection and training. Integrity, focus, honesty are at the core of our recruitment programmes.
Our commitment to our training and development has taken shape over the years resulting in a stringent set of protocols delivered only to our own team. It must also be recognised that times change, industry and technology move at a fast pace, with this in mind we operate a regular re-training plan for all of our operatives and field teams ensuring we deliver the best version we can be for every case and every instruction.
